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Inspiration, Education & Best Practice for Property Managers
Console Gateway Live Training: Tenant Water View
Being able to view a Tenant’s water that’s been paid in advance in Console Gateway Live is a fantastic time saving tool which can help you keep track of unprocessed Tenant funds. We’re often asked “How can I show a list of my Tenants Water paid... read more
Property Management Training Course: Key Touch Points During The Tenancy
By far the most time consuming area of a Property Managers day is handling the “During a Tenancy” stage. There are many factors to consider during this stage and many laws and regulations to be complied with. (watch the video below) PLAY THE VIDEO ABOVE... read more
Console Training Online: Edit Or Delete Residential Invoice
Did you know that Residential Invoices can be edited? Wether they’ve had nothing paid against them, a part payment or even if the invoice has been paid in full. It is still possible to edit the invoice. However once monies have been paid against an invoice the... read more
Console Gateway Training: How To Receipt An Insurance Claim
Storm Season is upon us again! No doubt you’ll be dealing with insurance claims for property damage over the next few months. So today we wanted to show you how to receipt money from an insurance company into console. (watch the video below) PLAY THE VIDEO ABOVE... read more
Property Management Video Training: Master Your Listing Ability
In the early days Oprah wasn’t a natural at TV presenting, Donna Hay didn’t perfect her trifle on the first try and Beyoncé was far from an overnight success. All of these women have one thing in common – they all practiced before mastering their... read more
Console Training Course: Mail Merge To Email
Email is by far the most efficient and cost effective way to communicate with our clients. In this video tip we explore how you can mail merge to Email using Console Gateway Live. Sure you can send one off emails but in order for a Property Management department to... read more
Property Management Online Training: Key Touch Points For Applications
Prior to deciding whether the prospective tenant is a good candidate, you’ll need to collect, process, verify and discuss all Applications with the Owner of the property. You’ll need to understand the legislation surrounding privacy and disclosure and also master the... read more
Console Gateway Live Training: How To Log Owners Maintenance Instructions
An Owner may issue three types of specific instructions relating to any maintenance required for their Property; Approved Spend Limits Specific Instructions and Preferred Tradespeople In Console this is noted via the Maintenance Instructions tool located in the Owners... read more
Property Management Course: Key Touch Points When Advertising
This week’s tip comes from our Property Management Course: Induction Impact. This is where we explore fundamental customer service levels for Property Managers. Your job as a Property Management Professional is to continually minimise the gap between your... read more
Property Management Video Training: What Is A Trust Account Trial Balance?
The trial balance is a report run at the end of an accounting period, listing the ending balance in each account. The report is primarily used to ensure that the total of all debits equals the total of all credits, which means that there are no unbalanced journal... read more
Console Training Courses: How To Add Date And Time Stamps To Notes
As a Property Manager have you ever gone to a file in Console (Owner, Property or Tenant) and found a note in the details page about something really important, only to find that you don’t know who wrote it? No name, no date, no time and no idea! How... read more
Property Management Training Online: Mould – Who’s Responsible?
From time to time as a Property Manager, you’ll be confronted with this question… Mould – Who’s responsible? The answer is… The Owner OR The Tenant – depending on the situation. In this tip let’s discuss the different... read moreClients Who Puts Trust In Us.
