Being able to view a Tenant’s water that’s been paid in advance in Console Gateway Live is a fantastic time saving tool which can help you keep track of unprocessed Tenant funds. We’re often asked “How can I show a list of my Tenants Water paid in Advanced details in Console?” so we created the following step by step article to show you how this can be done.

(watch the video below)

PLAY THE VIDEO ABOVE

 

CREATING A TENANT WATER VIEW

 

  1. Open the Tenants View
  2. Select more views from the current view area on the Gateway Bar
  3. Click the New button to the Right and enter “Tenant Water”
  4. Click OK
  5. Select Set Current to the right to make this your active view
  6. Select the Filter button and select the More Choices tab and tick ‘only items that are’ and select Active
  7. Click OK
  8. Select the Fields button
  9. Select All Tenant Fields
  10. Highlight and add the fields you require making sure that as a minimum you select the water received field.
  11. Click OK

To print a copy of this view…

  1. Select Edit
  2. Select All
  3. Right click on the highlighted area
  4. Choose Print
  5. Change the Report Type to View
  6. Select OK

Alternatively you may prefer to export the entire view to excel, by clicking on the export to Excel button.

Please email us if you’d like to know more about our Advanced Console Training “Console Catapult Program” or need any further assistance.