Prior to deciding whether the prospective tenant is a good candidate, you’ll need to collect, process, verify and discuss all Applications with the Owner of the property. You’ll need to understand the legislation surrounding privacy and disclosure and also master the art of giving someone the bad news when rejecting applications. Once you have shown prospective Tenants through your Rental Property by conducting viewings its time to follow the next step, The Tenancy Application.
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Keeping in touch with your Owner and Prospective Tenant is important, lets take a look at the key touch points during the Application Process.
Number 1 – Always confirm with the Applicant how long it will take to process their application and ensure they have completed all the necessary documentation.
Number 2 – Always cross check your references, either in writing if possible or on the phone
Number 3 – Contact the Owner to seek approval on your Application/s
Number 4 – Contact the Approved Tenant to advise
Number 5 – Confirm in writing to the Approved Tenant and provide them with next steps
Number 6 – Advise Unsuccessful Applications
Number 7 – Confirm with the Owner either by phone or email when the initial deposit has been paid and the next steps have been taken.
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