by Tiffany Bowtell | Nov 8, 2015 | General
Prior to deciding whether the prospective tenant is a good candidate, you’ll need to collect, process, verify and discuss all Applications with the Owner of the property. You’ll need to understand the legislation surrounding privacy and disclosure and also master the...
by Tiffany Bowtell | Oct 25, 2015 | General
An Owner may issue three types of specific instructions relating to any maintenance required for their Property; Approved Spend Limits Specific Instructions and Preferred Tradespeople In Console this is noted via the Maintenance Instructions tool located in the Owners...
by Tiffany Bowtell | Oct 18, 2015 | General
This week’s tip comes from our Property Management Course: Induction Impact. This is where we explore fundamental customer service levels for Property Managers. Your job as a Property Management Professional is to continually minimise the gap between your...
by Tiffany Bowtell | Oct 11, 2015 | General
The trial balance is a report run at the end of an accounting period, listing the ending balance in each account. The report is primarily used to ensure that the total of all debits equals the total of all credits, which means that there are no unbalanced journal...
by Tiffany Bowtell | Oct 4, 2015 | General
As a Property Manager have you ever gone to a file in Console (Owner, Property or Tenant) and found a note in the details page about something really important, only to find that you don’t know who wrote it? No name, no date, no time and no idea! How...
by Tiffany Bowtell | Sep 27, 2015 | General
From time to time as a Property Manager, you’ll be confronted with this question… Mould – Who’s responsible? The answer is… The Owner OR The Tenant – depending on the situation. In this tip let’s discuss the different...